What is Four-Factor Authentication?
What is Keevotary?
Do Keevo Wallets have seed phrases?
How do I download Keevo Link?
Are there plans for a mobile application?
What happens if Keevo goes out of business?
Is Keevo Wallet storage unlimited?
Is Keevo's code open-sourced?
Do we support Linux?
Is Keevo wallet bluetooth enabled?
How can I get my Keevo carbon key to or from an Iron Mountain Vault?
What is Keevo's Refund and Return Policy?
How can I be sure that Keevo's solution is secure?
What happens if someone gains access to my Carbon Key?
What happens if someone gets ahold of my Carbon Key and buys a new Keevo?
What happens if I send unsupported ERC20 tokens to my Keevo-generated Ethereum address?
What happens if I send my crypto to the wrong address?
What are the advantages of Keevo versus other centralized solutions like Coinbase or hot wallets like Exodus?
Why does my public Bitcoin address change?
How do I reset my Keevo Link password?
How do I reset my Keevo Wallet password?
Can I import a seed phrase from another wallet and set up my Keevo with it?
Yes, you can import a seed phrase from another wallet and set up your Keevo with that and the associated private master key. All a user has to do is plug in a new Keevo to their Keevo Link on their personal computer and choose to set up their Keevo by entering in a seed phrase.
That said, we do not recommend this. A user who enters a seed phrase from another wallet can not guarantee that their private key, their identity and the associate crypto assets have not been or will be compromised.
Only setting up a Keevo as a "new device" (the first option) will create a new and secret seed phrase and derive a private master key that has never left the Keevo device and its secure MCU or been revealed to anyone. This seed phrase is created by a true Random Number Generator on the processor on the device and includes some user entropy or random characters that the user has entered.