What is Four-Factor Authentication?
What is Keevotary?
Do Keevo Wallets have seed phrases?
How do I download Keevo Link?
Are there plans for a mobile application?
What happens if Keevo goes out of business?
Is Keevo Wallet storage unlimited?
Is Keevo's code open-sourced?
Do we support Linux?
Is Keevo wallet bluetooth enabled?
How can I get my Keevo carbon key to or from an Iron Mountain Vault?
What is Keevo's Refund and Return Policy?
How can I be sure that Keevo's solution is secure?
What happens if someone gains access to my Carbon Key?
What happens if someone gets ahold of my Carbon Key and buys a new Keevo?
What happens if I send unsupported ERC20 tokens to my Keevo-generated Ethereum address?
What happens if I send my crypto to the wrong address?
What are the advantages of Keevo versus other centralized solutions like Coinbase or hot wallets like Exodus?
Why does my public Bitcoin address change?
How do I reset my Keevo Link password?
How do I reset my Keevo Wallet password?
Can I import a seed phrase from another wallet and set up my Keevo with it?
Can I import my Metamask seed phrase to Keevo?
Does Keevo generate a seed phrase and can I use it to restore my private master key and have all my holdings on another wallet?
Yes, Keevo generates a seed phrase. It can be used to restore your private master key on another Keevo or any other wallet that supports BIP39. Your holdings are on the blockchain and any other software or hardware wallet which has your private master key on it (using your seed phrase) can have access to those crypto assets.
When a user sets up their Keevo wallet as a "new device" (the first option), the Keevo wallet will create a new and secret seed phrase and derive a private master key for the user. This key has never left the Keevo device and it is broken into 4 keywshares which are stored on the Keevo Wallet's secure MCU. The user's seed phrase has been revealed to anyone, including themselves. This seed phrase is created by a true Random Number Generator on the processor on the device and includes some additional entropy or randomness (random numbers, symbols, upper or lower case characters, etc.) that the user has entered.
When the user connects the Keevo Wallet to their computer and logs in to their Keevo LINK downloadable application, they can tap on "Settings" on their device Dashboard and then on the "Seed Phrase" button in the menu. They will see the appropriate warnings on their computer screen and be asked to opt in and check the boxes that assure they have read warnings and agree to the risks. Then, they can authenticate themselvers using any three (3) of their four (4) factors -- their Keevo device (something they have), their password (something they know), their fingerprint (something unique to them) and/or their Carbon Key(TM) (somethint they can store. After they authenticate their Identity, we will then show them the twenty four (24) mnemonic word seed phrase in a specific, numbered order which the True Random Number generator has created (TRN).
They can then enter this seed phrase into any other Keevo or any other software or hardware wallet that supports BIP39 seedphrases and generate their private master key on that new wallet. Their crpto holdings are on the blockchain and can be accessed or transfered with their their private master on this new wallet.