Product FAQs
What are the advantages of Keevo versus other centralized solutios like custodial exchanges such as Coinbase or other centralized software or hot wallets like Exodus?
What are the advantages of Keevo versus other centralized solutios like custodial exchanges such as Coinbase or other centralized software or hot wallets like Exodus?
Are my assets still safe even if Keevo were to go out of business?
What happens if Keevo goes out of business?
Can I enroll two (2) sets of finger prints to a Keevo Device. For example, can me and my significant other or spouse both use and have access to the Keevo Wallet?
Does Keevo generate a seed phrase and can I use it to restore my private master key and have all my holdings on another software or hardware wallet? A user would do this if ther Keevo is lost/stolen/broken AND their Carbon Key is lost/stolen/broken AND
Can I import my Metamask seed phrase to Keevo?
Can I export my Keevo private keys ONLY and not the entire seed phrase?
Can I import a seed phrase from another wallet and set up my Keevo with that and the associated private master key?
Can I restore or reset with password if I don't have my seed phrase and both my Keevo is lost (or stolen or broken) AND my Keevo Carbon Key is lost (or stolen or broken)?
What is a Carbon Key?
What happens if someone gains access to my Carbon Key?
What happens if someone steals a my Carbon Key, then buys a new Keevo and figures out my Password in some way?
How can I get my Keevo carbon key to or from an Iron Mountain Vault?
Keevo offers an optional service that securely store your backup Keevo Carbon Key(TM) in one of Iron Mountain's enterprise-grade, geo dispersed storage facilitieis. This way, you can always access and restore your digital identity, private master keys and access your crypto assets on the blockchain.
There are many easy ways to send or receive your Keevo Carbon Key from an Iron Mountain Vault. We are currently in the process of finalizing these logistical steps. Once they have been completed, a member of the Keevo support team will reach out to you and provide more details. In the meantime, your secure storage subscrption service will be extended.
