Product FAQs

What happens if someone steals a my Carbon Key, then buys a new Keevo and figures out my Password in some way?

NOTHING. Your digital identity and Private Master Key which is tied to your Keevo Wallet Device is still SAFE.

Any other person -- at Keevo, at Iron Mountain or anyone else including the thief in this question -- must have any THREE (3) of the FOUR (4) factor which the user enters into their Keevo Wallet and which are secured and stored on their Keevo Carbon Key(TM). Keevo has created this FOUR (4) factor system to authenticate the identity of a user and restore their private master key on a Keevo Wallet device to sign a transfaction. In this question, if a theif who steals a user's Carbon Key and guesses or hacks their password they would only have TWO (2) of the FOUR (4) factors required to authenticate the user. They would NOT be able to autbenticate the user and ahve access to the user's private master key and the crypto assets associate with it.

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