Product FAQs
What are the advantages of Keevo versus other centralized solutios like custodial exchanges such as Coinbase or other centralized software or hot wallets like Exodus?
What are the advantages of Keevo versus other centralized solutios like custodial exchanges such as Coinbase or other centralized software or hot wallets like Exodus?
Are my assets still safe even if Keevo were to go out of business?
What happens if Keevo goes out of business?
Can I enroll two (2) sets of finger prints to a Keevo Device. For example, can me and my significant other or spouse both use and have access to the Keevo Wallet?
Does Keevo generate a seed phrase and can I use it to restore my private master key and have all my holdings on another software or hardware wallet? A user would do this if ther Keevo is lost/stolen/broken AND their Carbon Key is lost/stolen/broken AND
Can I import my Metamask seed phrase to Keevo?
Can I export my Keevo private keys ONLY and not the entire seed phrase?
Can I import a seed phrase from another wallet and set up my Keevo with that and the associated private master key?
Can I restore or reset with password if I don't have my seed phrase and both my Keevo is lost (or stolen or broken) AND my Keevo Carbon Key is lost (or stolen or broken)?
What is a Carbon Key?
What happens if someone gains access to my Carbon Key?
What happens if someone steals a my Carbon Key, then buys a new Keevo and figures out my Password in some way?
NOTHING. Your digital identity and Private Master Key which is tied to your Keevo Wallet Device is still SAFE.
Any other person -- at Keevo, at Iron Mountain or anyone else including the thief in this question -- must have any THREE (3) of the FOUR (4) factor which the user enters into their Keevo Wallet and which are secured and stored on their Keevo Carbon Key(TM). Keevo has created this FOUR (4) factor system to authenticate the identity of a user and restore their private master key on a Keevo Wallet device to sign a transfaction. In this question, if a theif who steals a user's Carbon Key and guesses or hacks their password they would only have TWO (2) of the FOUR (4) factors required to authenticate the user. They would NOT be able to autbenticate the user and ahve access to the user's private master key and the crypto assets associate with it.
